What information do we collect and how is it used?
Any information we gather about you through your use of our Contact form, when placing an order or through the checkout process on our online boutique will be kept strictly confidential. Information such as your:name, address, mailing address if different, email address, phone number and applicable payment information. We will use such information only to reply to your inquiry, process your order and/or contact you about your purchase.
Note: If at any time you have a question about how we use your personal information, about our communications with you or wish to have your personal information amended or deleted from our website please telephone us at 250 592-0422 or e-mail us at [email protected]
Please note: We may need to retain certain information for record keeping purposes or to complete transactions or when required by law.
Automatically collected information: Through a website-hosting data reports system, information is automatically collected about you and the device with which you access our website. For example, when you use our website your IP address, operating system type, browser type, referring website, pages you viewed and the dates/times you accessed our website are automatically logged. Information about actions you take when using our website, such as links clicked may also be collected. This information is for general internal use only.
Cookies: Information may be logged when using cookies, which are small data files stored on your browser by a particular website you have visited. You may use both session cookies, which expire when you close your browser and persistent cookies, which stay on your browser until they are deleted, to provide you with a more personalized experience when using the internet.
How is your personal information used? We may use information collected in the following ways:
-To operate and maintain our website
-To determine website activity
-To identify you as a user of our website
-To respond to your comments and/or inquiries
-To process/track an order and through the order check-out process
-To protect, investigate and deter against unauthorized or illegal activity on our website
Reserved Rights By French Vanilla Home and Garden:
-Comments submitted to this website are the responsibility of the commenter.
-We reserve the right to remove or edit comments at our discretion.
-French Vanilla Home and Garden reserves the right to delete any comments that it deems not beneficial to the readership. This includes but is not limited to comments containing profanity, self-promotion, harassment, threats, or spam of any sort.
By using this website, you accept the practices as described on our Policies page.
We always welcome questions, concerns and/or comments regarding any of our policies, products and/or services- call us at (250) 592-0422 or email us to [email protected]
Sheila Stone/ Owner
Policies Last Update: January, 2023
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